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Home / POLICIES & IMPORTANT INFORMATION
POLICIES & IMPORTANT INFORMATION

Disclaimer.

Read the scope of our assistance, how fees are handled and the information relevant to your enquiry.

Private, paid administrative assistance. Official documents and decisions remain with the relevant authorities.

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Updated: 10 October 2026 • Fast Document Q

1. Private administrative assistance

Fast Document Q provides paid private administrative support. We do not represent that we are a government department, an embassy, a public office or an issuing authority. Any legalisation, apostille or certification itself is performed by the relevant authorised body or professional.

2. No guaranteed issue or acceptance

A quote for our assistance is not a guarantee that an authority will issue a document, amend a record, complete a process by a particular date or that a receiving institution will accept it. We cannot guarantee a visa, citizenship or immigration outcome.

3. Professional and external fees

Important: FAST DOCUMENT Q charges professional fees for time, expertise, administration, preparation assistance, communication, submission coordination, follow-ups, collection arrangements, legalisation coordination and courier support. Government, institutional, embassy, apostille, notary and courier charges may be separate unless expressly included in a written quotation.

4. Website information and certificate examples

Website information is general and may not address your circumstances. Confirm current requirements with the relevant authority or receiving institution. Certificate images are illustrative examples; they do not establish that a document has been issued for you or will be accepted. Brand graphics do not imply independent verification, government endorsement or a public accreditation.

5. Appropriate professional advice

Administrative guidance is not a substitute for advice from a qualified legal, immigration or other regulated professional where your matter requires it. Any specialist service and its provider must be identified and agreed separately.

6. Rights preserved

This disclaimer does not exclude liability or consumer remedies that cannot lawfully be excluded, including responsibility for our own agreed services. Concerns can be sent to info@fastdocumentq.com.